Listening to a programme on the radio about customer satisfaction and the lack of knowledge and skills among retail staff, I started thinking about my own company Towler & Staines the LPG Specialists and Principal Calor Gas Dealer in Keighley and Bradford.
We often receive congratulations on our service from our customers which we find most encouraging.
The main thing is that our staff know a great deal about LPG (Calor Gas), LPG Appliances and Industrial Gases (Air Products) because of their years of experience. The average service for our staff is an amazing 20.5 years. Three members of staff have been at Towler & Staines for over 30 years and they have shared their knowledge and experience with all the other staff.
The Towler & Staines journey has involved rapid change in technology, product development and legislation.To ensure maximum benefit to our customers managers attend all relevant industry exhibitions and seminars often finding new and improved products to offer.
All our drivers have certification in manual handling, fork lift truck operation, ADR (licence for carriage of hazardous goods), CPC (driver training and hours limitation) as well as product safety courses from Calor Gas and Air Products.
We really do have the experience to help you in this complicated industry.
http://www.towler-staines.co.uk/shop/
Thursday 3 September 2015
Tuesday 1 September 2015
Entries are now being accepted for the Great Skipton Santa Fun Run.
Doesn't time fly? Entries are now being accepted for the Great Skipton Santa Fun Run which will be held on Sunday 29th November 2015.
Last year over 1600 Santa's took to the streets of Skipton to raise over £40,000 for charities. This year the organisers Skipton Craven Rotary Club are hoping to have 2000 entries this year, although this number is the maximum allowed owing to logistics problems. Get your entries in early to guarantee your place!
The main charities supported are Manorlands Sue Ryder, Yorkshire Air Ambulance and Yorkshire Cancer Research along with Skipton Craven Rotary charities. Of course you can also choose your own charity to benefit from your run.
Towler & Staines will be providing hot beverages using Calor Gas powered water boilers as they have in previous years.
admin@skiptonsantafunrun.co.uk
Last year over 1600 Santa's took to the streets of Skipton to raise over £40,000 for charities. This year the organisers Skipton Craven Rotary Club are hoping to have 2000 entries this year, although this number is the maximum allowed owing to logistics problems. Get your entries in early to guarantee your place!
The main charities supported are Manorlands Sue Ryder, Yorkshire Air Ambulance and Yorkshire Cancer Research along with Skipton Craven Rotary charities. Of course you can also choose your own charity to benefit from your run.
Towler & Staines will be providing hot beverages using Calor Gas powered water boilers as they have in previous years.
admin@skiptonsantafunrun.co.uk
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| Towler & Staines staff & families at last year's event. |
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