Wednesday 25 January 2017

Variety is the spice of life!

Recently I made a study of the Towler & Staines website and was amazed to discover that we offer over 600 hundred lines to our customers.

Of course the primary business of the Bradford and Keighley based Calor Gas Principal Dealer is bottled gas: butane, propane, cartridges, industrial gases from Air Products and drinks dispense gases from Air Liquide. However, we offer a whole lot more, believing that variety is the spice of life.

There are the products you would expect such as patio heaters, cabinet heaters, industrial heaters, and gas barbecues. Also the "Tool Box" items such as regulators, hoses, hose connectors, weed burners, torch kits and accessories are to be expected.

However, the Camping and Caravan section is full of surprises with 197 useful products on offer at bargain prices, most of them nothing to do with gas!

The Clever Ideas section has 15 lines including: Doggy Bags, Pizza Ovens, the Nutribullet,
Dessert Bullet, X-Hose and Table Clips.

Visit our website today, out of over 600 items you may find something you cannot live without!!!

http://www.towler-staines.co.uk/shop/

Wednesday 18 January 2017

The retail experience.

Recently I experienced a bad retail experience with a national electrical outlet when I purchased a Smart TV set. It took 5 visits over a two week period to have things working correctly. My daughter had a bad experience when purchasing furniture from a national children's products retailer. This led me to review the service we give at my own company: Towler & Staines the LPG Specialists and Principal Calor Gas Dealer in Keighley and Bradford. Fortunately, I was most encouraged by what I found.

The main thing is that our staff know a great deal about LPG (Calor Gas), LPG Appliances and Industrial Gases (Air Products) because of their many years of experience. The average service for our staff is an amazing 20 years. Two members of staff have been at Towler & Staines for over 30 years and they have shared their knowledge and experience with all the other staff.

The Towler & Staines journey has involved a rapid change in technology, product development and legislation.To ensure maximum benefit to our customers our managers attend all relevant industry exhibitions and seminars often finding new and improved products to offer.

All our delivery drivers have certification in manual handling, fork lift truck operation, ADR (licence for carriage of hazardous goods), CPC (driver training and hours limitation) as well as product safety courses from Calor Gas and Air Products.We really do have the experience to help you in this complicated industry.

We have also received a number of emails and letters of thanks for our friendly and efficient service.
http://www.towler-staines.co.uk/shop/